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Privacy & Security

Notices of Privacy Practices

The 'Notices of Privacy Practices' describe how Presbyterian safeguards your Protected Health Information (Medical Records), and your rights with regard to that information:

For Patients of Hospitals, Clinics, and Home Health Services:

For Patients of Albuquerque Ambulance Services:

For Presbyterian Health Plan & Presbyterian Insurance Company Members:

Requesting Access to or Copies of Your Protected Health Information (Medical Records):

To request that your Protected Health Information (Medical Records) be released to another party, or to obtain a copy yourself, please complete an authorization form.

Submit completed authorization forms by fax or mail.
Fax: 505-841-1370
Mail: Release of Information/Medical Records
PO Box 26666
Albuquerque, NM 87125

For more information or help submitting an authorization contact us at 505-841-1944.

Health Information Privacy Complaint

If you believe your health information privacy rights, or the rights of someone else, were violated, please complete and submit the form below.

Interpreter Services

We offer free interpreter services to answer any questions you may have about our health or drug plan. Just call us at 1-800-797-5343.